Sample report · fictional project · illustrative figures
PLACE
PLACE Pulse reportPeriod · 1 July to 29 September 2026
Sample · fictional project · illustrative figures

Banksia Row

12 terraces in Brindlewood Park, NSW (a fictional suburb). Presented by Example Developments, a fictional developer.

7.8support score, out of 10
640people responded
3,340visits to the project page
46enquiries to buy or rent
  1. Headline support score
  2. Silent supporters
  3. Support over time
  4. Support by postcode
  5. Where people came from
  6. Poll results
  7. Top questions and how they were answered
  8. What doubters raised
  9. Enquiries to buy or rent
  10. Campaign results
  11. Method and limits

Prepared by PLACE Technologies for Example Developments, 6 October 2026. This sample shows the format of a PLACE Pulse report. The project, places, people and every figure in it are made up.

01 · Headline

Support score: 7.8, Good.

A single number for how the people who responded feel about Banksia Row, from 1 to 10.

7.8out of 10

Good: a mix, leaning towards support.

412 support, 141 undecided and 87 oppose, from 640 responses.

Support score scale from 1 to 10, with this project at 7.8, in the Good band12345678910
  • 1 to 5.9PoorMainly detractors
  • 6 to 7.9GoodA mix
  • 8 to 8.9ExcellentMainly supporters
  • 9 to 10OutstandingAlmost only supporters
Fig. 1The support score scale and its four bands. The green dot marks Banksia Row.

How the score is calculated

Everyone who responds on the project page chooses one of three answers: support, undecided or oppose. The score is net support (the share who support minus the share who oppose) placed on a 1 to 10 scale, where everyone opposing would be 1 and everyone supporting would be 10.

Support 64.4% − oppose 13.6% = net support +50.8
1 + 9 × (50.8 + 100) ÷ 200 = 7.8

It's counted from the answers people chose. It isn't worked out by AI reading the tone of their comments.

412 support, 141 undecided, 87 oppose, of 640 responses
Support 412 · 64.4%Undecided 141 · 22.0%Oppose 87 · 13.6%
02 · Silent supporters

Most supporters never said so in public.

86%

of supporters (354 of 412) backed the project without leaving a public comment.

Of 412 supporters, 354 never commented publicly and 58 did
Never commented publicly 354Commented publicly 58
Fig. 2The 412 supporters, by whether they commented publicly. To scale.

Public comments, at a meeting or online, tend to come from the people most worried about a project. Silent supporters are the people who say yes on the project page but never comment. They rarely show up in a submissions count, so this is the group a planning panel is least likely to hear from.

Who responded412 support, 141 undecided, 87 oppose, of 640 responses

640 responses: 64% support, 22% undecided, 14% oppose.

Who commented publiclyOf 122 public comments, 58 came from supporters, 23 from undecided people and 41 from people who oppose

122 public comments: 48% from supporters, 19% undecided, 34% oppose.

SupportUndecidedOppose

People who oppose made up 14% of responses but 34% of public comments. Reading the comments alone would suggest much more opposition than the responses show. Of the 87 people who opposed, 41 (47%) commented; of the 412 supporters, 58 (14%) did.

03 · Over time

Support over the 13 weeks.

The share of all responses so far, week by week. Support rose most while the ads were running (weeks 5 to 10), then held steady.

Support over time, weeks 1 to 13Cumulative share of responses each week. Support rose from 52%% in week 1 to 64.4%% in week 13; oppose fell from 22%% to 13.6%%; undecided moved from 26%% to 22%%. Ads ran in weeks 5 to 10.Ads running0%25%50%75%100%Wk 1Wk 4Wk 7Wk 10Wk 13
Support 64.4%Undecided 22.0%Oppose 13.6%Ads running, weeks 5 to 10
Fig. 3Cumulative share of responses at the end of each week, 1 July to 29 September 2026. Figures in the key are week 13.
04 · By postcode

Support was lowest right next door, and still a majority.

Responses grouped by the postcode people gave. Postcodes with fewer than 5 responses are merged into one row, so no small group can be singled out. Postcodes and suburbs here are fictional.

AreaResponsesSupportUndecidedOpposeSupport shareSplit
Postcode ABrindlewood Park, the site238141524559.2%
Postcode BLarchfield, adjoining164112351768.3%
Postcode CCoolabah Bend12184261169.4%
Postcode DQuenda Vale684515866.2%
Other or not givenpostcodes under 5, merged493013661.2%
All responses6404121418764.4%
Table 1Support by postcode. Bars show support, undecided and oppose, to scale.
05 · Sources

Where people came from.

How visitors reached the project page, and how many of them went on to respond. The letterbox drop brought fewer visits than the ads, but a higher share of them responded.

SourceVisitsResponsesResponse rate
Facebook and Instagram ads Campaign88015217.3%
TikTok ads Campaign3904812.3%
Letterbox drop (QR code)61015825.9%
Example Developments' website and email list56013123.4%
Shared by visitorsLinkedIn, Facebook and Instagram shares4308820.5%
Direct, search and other4706313.4%
All sources3,34064019.2%
Table 2Visits and responses by source. Campaign rows come from the advertising option (section 10).
06 · Polls

What people told you they want.

Three polls set by Example Developments on the project page. Anyone visiting could answer, whether or not they gave a support response.

What matters most to you about this site?

Single choice · 512 answers

What matters most to you about this site? (512 responses): Homes local people can afford 38%; Trees and green space 24%; Parking and traffic 21%; Building height 10%; Something else 7%Homes local people can afford38%Trees and green space24%Parking and traffic21%Building height10%Something else7%
Fig. 4Poll 1. Bars to scale, 0 to 100%.

Which façade finish would you choose?

Single choice · 388 answers · finishes shown in PLACE Build

Which façade finish would you choose? (388 responses): Recycled brick 46%; Light timber cladding 31%; White render 23%Recycled brick46%Light timber cladding31%White render23%
Fig. 5Poll 2.

How do you feel about the shared laneway garden?

1 to 5 scale · 402 answers · average 4.1

How do you feel about the shared laneway garden? (1 to 5) (402 responses): 5 · Very positive 44%; 4 33%; 3 13%; 2 6%; 1 · Very negative 4%5 · Very positive44%433%313%26%1 · Very negative4%
Fig. 6Poll 3.
07 · Questions

Top questions, and how they were answered.

41 questions were asked and Example Developments answered 37, in a median of 2 days. Questions appear on the project page once they're answered. These five were asked most often (similar questions counted together).

  1. How many car spaces will each terrace have?

    34asked

    Answered in 1 day. One garage space per terrace and four visitor spaces on site. The traffic report summary was added to the page.

  2. Will the street trees be kept?

    29asked

    Answered in 2 days. Two of the three street trees are kept and four new trees planted along the laneway. The arborist's summary was added to the page.

  3. When would building start, and how long would it take?

    22asked

    Answered in 3 days. Only after approval. Because the frames are built off site, work on the street is expected to take about seven months.

  4. Will any homes be set aside as affordable or for key workers?

    18asked

    Answered in 4 days. Not at this stage. Example Developments said it is looking at this and will post an update on the page by December.

  5. What hours would construction work happen?

    15asked

    Answered in 1 day. Standard council hours, with no work on Sundays or public holidays.

4 questions were still unanswered at the end of the period and are listed in the dashboard.

08 · Concerns

What doubters raised.

Themes from the 64 comments left by people who were undecided or opposed, summarised for this report. A comment can raise more than one theme. Themes include comments that weren't approved for public display; no comment is quoted or attributed.

  • Parking and traffic on the street

    Worry that visitors and second cars would park on an already busy street, and about traffic at school times.

    26 of 64
  • Height and overshadowing

    Whether the two-storey terraces would shade the back gardens of the houses to the south.

    17 of 64
  • Noise and disruption while building

    How long the work would last and when trucks and cranes would be on the street.

    11 of 64
  • Who could afford them

    Doubt that the terraces would be priced for local people, especially younger buyers and renters.

    9 of 64
  • Losing trees

    Concern about the street trees and the large gum at the back of the site.

    8 of 64

Parking, trees and construction hours were also the most asked questions (section 07), and all three now have answers on the page. Affordability is still open.

On the roadmap

Automated AI sentiment analysis is on the PLACE Pulse roadmap. It isn't part of reports today. In this report, comment themes are read and summarised for this report, and the support score is counted from the answers people chose.

09 · Enquiries

46 people asked to buy or rent.

Every enquiry counted here came with the person's consent to share their details with Example Developments. Enquiries were sent to the developer's CRM as they arrived; a CSV is also available.

46enquiries, all with consent
31to buy
15to rent
9came from the ads
HomeTo buyTo rentTotal
3-bedroom terrace171027
4-bedroom terrace9312
Not sure yet527
All enquiries311546
Table 3Enquiries by home type. 38 came from people who support the project and 8 from people who were undecided.

6 more people started an enquiry but didn't give consent. They aren't counted, and none of their details were shared.

10 · Campaign With the advertising option

Campaign results.

PLACE turned the project page into six posts and three short videos from the renders, all labelled “presented by Example Developments”, and ran them on Facebook, Instagram and TikTok in weeks 5 to 10, to adults living within about 5 km of the site. Ad spend was paid by the project.

A$1,350ad spend
10,900people reached
41,300impressions
1,390link clicks · 3.4% of impressions
1,270visits to the project page
200responses from ads
128supporters from ads
A$10.55cost per supporter
  • Reach, impressions and clicks are reported by the ad platforms. Visits, responses, supporters and enquiries are counted by PLACE.
  • Cost per supporter is ad spend divided by supporters who arrived from an ad (A$1,350 ÷ 128). Some of them might have found the page another way.
  • Ads also brought 9 of the 46 enquiries. Cost per response was A$6.75.
  • All figures are illustrative. Real costs depend on each platform's rates at the time, and the budget is agreed with you before anything runs.
11 · Method and limits

How to read this report.

PLACE Pulse reports what people did on the project page. It's useful evidence of community feeling, and it has limits worth stating plainly.

What it can show

  • How many people chose to respond, and how they answered
  • How that changed over time and differed by postcode
  • Which channels brought people who responded
  • What people asked and voted for in polls
  • How many people asked to buy or rent, with consent

What it can’t show

  • The view of the whole community, or of everyone in a postcode
  • Why someone answered the way they did, beyond what they wrote
  • That every response is a unique local resident
  • Whether a project will or should be approved
  1. Self-selected. People chose to visit and respond. They aren't a random sample, so this is not a representative survey and shouldn't be presented as one.
  2. Presented by the developer. The project page is labelled “presented by Example Developments”. It's not independent consultation, and doesn't replace council's own notification or submissions.
  3. Counted, not guessed. The support score comes from the answers people chose: support, undecided or oppose. Comment themes are summarised for this report. No AI sentiment analysis is used.
  4. De-identified. The report contains no names, emails or comments that could identify someone. Postcodes are self-reported.
  5. Small groups merged. Any group with fewer than 5 responses is combined with others, so no one can be singled out.
  6. Consent. Enquiry details go to the developer only when the person agrees. Polls and support responses are counted without sharing personal details.
  7. Repeat responses. PLACE takes steps to limit repeat responses, but online responses can't be fully verified.
About this sample

Banksia Row, Brindlewood Park, Example Developments and every figure in this report are fictional and for illustration only. A real report is prepared for each PLACE Projects pilot from that project's own page and dashboard. Shareable project reports are available on request.

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